Refund Policy
At Harmony Haus by Gary, we take pride in delivering personalized, high-quality organizing and decluttering services designed to create calm, functional spaces. Each session is tailored to your home and lifestyle, making every project unique.
Service Refunds
Deposits: All deposits paid to secure an appointment are non-refundable, as they reserve dedicated time with your professional organizer.
Refunds After Service: Because our services are time-based and customized, refunds are not available once a session or project has been completed.
Client Satisfaction: If you’re not completely satisfied, please contact us within 3 business days of your appointment. We’ll work with you to resolve any concerns through additional support or adjustments.
Gift Cards and Packages
Gift cards, prepaid sessions, and multi-session packages are non-refundable, but may be transferred to another person upon request.
Rescheduling
You may reschedule up to 48 hours before your appointment at no cost.
Repeated rescheduling (more than twice) may result in additional fees.
Contact Us
If you have any questions or concerns regarding this Refund Policy, please contact us:
📍 Harmony Haus by Gary: 7 St Lea Ct, Saratoga Springs, NY 12866
📞 (518) 316-1683
📧 hello@harmonyhausbygary.com